Frequently Asked Question
PT WIRASINDO SANTAKARYA RATTAN DIVISION
Rattan Furniture Indonesia – Wicker and Rattan Furniture
Gesingan, Luwang, Gatak 57557, Sukoharjo, Solo – Central Java, Indonesia
Phone & Fax : +62 271 789 1605
Website : www.indonesiarattan.com
Who are you? Where are you located? What is your business goal?
WISANKA manufacturer and exporter of various rattan and natural fibers furniture, our goal is to provide quality products at competitive prices with excellent services to meet buyers’ satisfaction. Now days, we have expand our factories to 6 factories in total. We are located in Solo, a beautiful small town in Central Java of Indonesia. Click here for knowing more about us.
Do you use dried wood for items that use wood frame?
Yes, we use mahogany or teak that is dried depends on customer needs.
What kind of products do you have? What is your uniqueness and specialty?
We offer a wide variety of rattan and natural fibers furniture made from various materials. Our product ranges are various of armchairs, sofas, tables, dining chairs, drawers, bar stools, kids furniture, pet furniture, and miscellaneous items. We will always keep developing and improving our products.
What kinds of weaving materials are available?
As an alternative for our buyer’s choose, the used material of the items shown on the website can be substituted with any natural materials such as rattan wicker, banana leaf, water hyacinth, or sea grass. Click here for samples of weaving and colour
Can you accept buyer’s own designs?
Yes, we can, as long as it is possible to be applied to our situation. Just send us your designs by e-mail or fax, complete it with the measurement you prefer then we will carry on.
How long is the production lead-time and what is the minimum order?
Our lead-time is 4-6 weeks after confirming order with a minimum order of 1 x 20′.
How is the packing arrangement?
Our normal standard for packaging is by using corrugated paper wrapped and protected by oil paper on the wood frames. Stickers or labels indicating country of origin and product specifications ( code, description, material, color, etc. ) are sealed on the packaging.
Do you use any chemical materials in your container to absorb humidity or destroy insects?
Yes, we always fumigate the container and put absorb bags inside the container as well as silica gels inside the packed goods.
What is the payment term?
We welcome Irrevocable L/C At Sight or T/T with 35% Down Payment, rest payment against documents.
If you still need some other info and questions? Please feel free to contact us